tag:blogger.com,1999:blog-7225445192563059899.post875503089426126115..comments2009-11-21T05:03:02.866-08:00Comments on Unofficial forum for users of The Linkup: The file backup service that never was: The Linkup is closingLuzo Orbithttp://www.blogger.com/profile/06650081189927251018noreply@blogger.comBlogger20125tag:blogger.com,1999:blog-7225445192563059899.post-35052468580077356112008-07-23T11:22:00.000-07:002008-07-23T11:22:00.000-07:00Dear Mediamax/The Linkup:I tried writing but just ...Dear Mediamax/The Linkup:<BR/>I tried writing but just got the notice so I'm hoping you find this...<BR/>"I love the new name and it sounds like it could be a better designed Wixi.com (the simple design look is unlike anything out there and the name which matters a lot to me because I'm poetic like than is way cuter than Carbonite or Mozy) and hope you stay running with the people who want to stay. If it's a money problem increase yearly payments to $200 and I'll pay; I wonder who else will? To the same end, buy the name and move to another server don't worry so much about investors; I believe in you guys."<BR/><BR/>ninjascout@inbox.comAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-693296706992674472008-07-14T18:30:00.000-07:002008-07-14T18:30:00.000-07:00YES, WELL, I guess that enough is enough, if an an...YES, WELL, I guess that enough is enough, if an anonymous ex-employee thinks that we're giving the ex-"Manager Of Support" too much bashing.<BR/><BR/>But I believe in calling a spade a spade, and a stinking liar a stinking liar.<BR/><BR/>Years of poor service and even poorer support brought this on - that company thumbed its nose at us, and just kept on taking money.<BR/><BR/>John Hood took his pay and ACCEPTED his job. Is it too much to ask that someone in this world DO THEIR JOB?<BR/><BR/>I certainly don't single out Mr Hood for any bad vibes - there's a whole LIST of people in a higher post who deserve it!<BR/><BR/>Time for me to get back to my "porn, anime or whatever other files you were illicitly trading"...dude, you DO have a knack for smoothing out the wrinkles. Ever think of getting a job in customer service?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-39175272606223481262008-07-11T15:31:00.000-07:002008-07-11T15:31:00.000-07:00To this point I've stayed out of all the commotion...To this point I've stayed out of all the commotion because I've been long gone from the Streamload/MediaMax/Nirvanix world. I'm a former employee of the company and I'm going to back up John Hood here. <BR/><BR/>He was both the gate keeper of complaints and messenger of far too many engineering screw ups to count! None were caused by him, as many as he could control were fixed both him and the team that worked for him.<BR/><BR/>At this point, he has no incentive to apologize and the fact that he did so means he's a better man than many who should be facing public ridicule in this situation.<BR/><BR/>Streamload/MediaMax/TLU did not go down in flames to punish you or to purposely lose your files. And I can assure you that John was relaying, perhaps naively what he was told.<BR/><BR/>While I feel your pain in "losing" your files (which you still have several weeks to download if they weren't already lost months ago), I also feel sorry for John and the rest of the people at Streamload/MediaMax/TLU who lost their livelihoods because they relied on another company's inept service. And now they have to listen to you bash them because you can't access your porn, anime or whatever other files you were illicitly trading...<BR/><BR/>I get being mad, but enough is enough!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-29386317400500232772008-07-10T14:21:00.000-07:002008-07-10T14:21:00.000-07:00Ah, CLOSURE!Good riddance to bad rubbish. Screw y...Ah, CLOSURE!<BR/><BR/>Good riddance to bad rubbish. Screw you, Streamload / MediaMax / The Linkup!<BR/><BR/>Of course, we'll NEVER see any of our money refunded - it's already been SPENT, like on Steve Iverson's car:<BR/><BR/>http://www.914.com/default.aspx<BR/><BR/>John Hood, you LIED to us, over and over. Mis-truths and half-truths and misleading statements are still LIES. You've got the same attitude as a LOT of high-ups: that the rules are for other people, that you're somehow better than the rest of us. That we are obligated to believe your stories simply because the words came out of your mouth.<BR/><BR/>"operator eror"?<BR/><BR/>BAH. I don't believe you.<BR/><BR/>***<BR/><BR/>"I simply related what I was told by Engineering." <BR/><BR/>I guess you really have NO IDEA what goes on at this company, then?<BR/><BR/>***<BR/><BR/>"I just wanted to apologize on behalf of our entire team for the demise of The Linkup." <BR/><BR/>An apology for the DEMISE. NO apology for LYING all this time. NO apology for STEALING our money. NO apology for offering a service that you knew was substandard. NO apology for being such a tiny little man. <BR/><BR/>I'll bet that your mom is really proud of you.<BR/><BR/>***<BR/><BR/>"I am not asking for any sympathy."<BR/><BR/>You won't get any.<BR/><BR/>***<BR/><BR/>"And yes, your files are at Nirvanix. It's now up to them to decide if they want to give you access to MediaMax."<BR/><BR/>Passing the buck once again. Always someone else's fault, isn't it? I'm SO GLAD to be finally rid of you and your "team"!<BR/><BR/>***<BR/><BR/>The BEST thing the rest of us can do is to be aware of any business ventures that involve the members of this "team":<BR/><BR/>Patrick Harr, Charlie Jackson, John Belden, David Titus, John Hood, Steve Iverson, Marty Wexler, Greg Bohdan, Mike Corrales, Andrea Connelly, Jeff Hooker, Adrian Herrera, Mike Roufa, Gabe Herrera, Thanh Phan, Rob Palumbo, Harvo Jones, Scott Chatley, Al Mateo, Josh Monson, Chaz Bowman, Merry Roberts, Terri-Lee Dayal, Eugene Coffey.<BR/><BR/>I will be looking for these names. I will not do business with companies that include these people. We "little people", also known as "paying customers", DO have some power. <BR/><BR/>WE CLOSED DOWN THE LINKUP, DIDN'T WE?!? Three cheers for us, the lowly customers! The king is dead, long live the king!<BR/><BR/><BR/>P.S. John Hood, if you DO ever return to this blog (though I suspect that you won't, having given your "apology", and "no longer working for TLU", and being busy figuring out how to dupe somebody somewhere into hiring you), please learn how to use your SpellCheck. All of those SPELING ERORS MAYK YOO SEAM STOOPID.<BR/><BR/>Have a wonderful day!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-33502733042510954442008-07-10T13:07:00.000-07:002008-07-10T13:07:00.000-07:00my bad, forgot about that. I am going to call the...my bad, forgot about that. I am going to call them though and see what they say.Unknownhttps://www.blogger.com/profile/08587125147618722859noreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-76916882976529553782008-07-10T12:08:00.000-07:002008-07-10T12:08:00.000-07:00Didn't you read Hood's post above: I think the on...Didn't you read Hood's post above: I think the only time we intentionally lied was when we denied being a customer of Nirvanix. That was a Nirvanix demand. That's old news and I don't think Nirvanix deals with individuals anyway. It looks like they do mostly big business.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-82493421555654728912008-07-10T08:54:00.000-07:002008-07-10T08:54:00.000-07:00Funny, poking around I found a statement from Medi...Funny, poking around I found a statement from Mediamax that they do not use Niranix..<BR/><BR/>http://mediamaxusers.blogspot.com/2007/08/finally-bit-of-disclosure.htmlUnknownhttps://www.blogger.com/profile/08587125147618722859noreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-70756825147736120352008-07-10T08:29:00.000-07:002008-07-10T08:29:00.000-07:00Yes, it seems like a good thing was run into the g...Yes, it seems like a good thing was run into the ground for nothing without much concern for the customers. Three months and two years of travel photos are good because I trusted them when my portable drive failed. <BR/><BR/>Anyway, Niranix, at 525 B St.<BR/>San Diego, CA 92101-2311 is just down the street from tlu. Anyone willing to go over and talk to them. I will call them soon.<BR/><BR/>I wonder how much debt tlu has. That would seem to mean Mediamax was loosing money. I can't see the move to tlu as a major investment since it seemed to have much fewer features- not that I ever got to use any.Unknownhttps://www.blogger.com/profile/08587125147618722859noreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-42661088151813823012008-07-09T20:28:00.000-07:002008-07-09T20:28:00.000-07:00Yes, we'd love to be able to retrieve our Mediamax...Yes, we'd love to be able to retrieve our Mediamax files.<BR/><BR/>John Hood, since you no longer work at TLU, I would be interested in an HONEST reason why the change from Mediamax to TLU. Mediamax did function most of the time (after many months...), so why risk it all (with ultimate failure) by developing TLU? Was it all about money, as I suspect?<BR/><BR/>I suppose I will not see the $50 owed me for loss of a half-year's subscription.<BR/><BR/>I don't 'feel sorry' for these people. I feel sorry for us! They are cutting their losses and running away with their tails between their legs, leaving a huge, sorry mess behind. And I think they are scared of lawsuits for what they have done to our data.<BR/><BR/>Thanks to luzo orbit and WillTRiker for running these blogs for us.Unknownhttps://www.blogger.com/profile/02092681985832894376noreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-15538292167153451242008-07-09T17:50:00.000-07:002008-07-09T17:50:00.000-07:00OK, any chance we could get some guidance on who t...OK, any chance we could get some guidance on who to talk to at Nirvanix.Unknownhttps://www.blogger.com/profile/08587125147618722859noreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-8679078297676991162008-07-09T17:38:00.000-07:002008-07-09T17:38:00.000-07:00Bash me all you want, but my apology was sincere. ...Bash me all you want, but my apology was sincere. I didn't have to do it and I don't work for TLU anymore so I have no ulterior motive. I am not asking for any sympathy. And for the record I've never lied. I simply related what I was told by Engineering. Sometimes they weren't able to live up to their promises but that's true for every tech company. There was nothing nefarious going on. We're guilty of not living up to expectations for the service not of lying. I think the only time we intentionally lied was when we denied being a customer of Nirvanix. That was a Nirvanix demand. But I should also mention here that the companies were entirely separate. I always laughed when I saw Tom Bassett going on about how we were the same company. Not only was that not true, we had a contentious (and that's being polite)relationship with them from Day One.<BR/>And yes, your files are at Nirvanix. It's now up to them to decide if they want to give you access to MediaMax.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-5773338343294284032008-07-09T16:40:00.000-07:002008-07-09T16:40:00.000-07:00Why not just restart Mediamax and tell people to d...Why not just restart Mediamax and tell people to download from there.<BR/><BR/>Was the upload process not tested prior to execution.<BR/><BR/>Yes, I assume Nirvanix is being used but I do not think they have an ownership interest in tlu. Would it be too much to hope tlu provided some help for people to pursue these to retrieve vital files :(Unknownhttps://www.blogger.com/profile/08587125147618722859noreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-26436624768801722212008-07-09T16:18:00.000-07:002008-07-09T16:18:00.000-07:00John Hood your apology is pathetic and hollow.You ...John Hood your apology is pathetic and hollow.<BR/><BR/>You and your associates have lied, deceived and cheated and have never at any stage offered your customer base any clarity or honesty.<BR/><BR/>You have dragged the whole saga out for years, without once telling us the honest truth about what was going on.<BR/><BR/>You have got what you deserved.<BR/><BR/>You won't get any sympathy from me, and I for one will be glad to see the back of the lot of you.<BR/><BR/>Dave.<BR/>http://partyoflife.wordpress.com/Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-15220298937850959352008-07-09T15:34:00.000-07:002008-07-09T15:34:00.000-07:00Jabash,I believe I read that the Mediamax/Linkup c...Jabash,<BR/><BR/>I believe I read that the Mediamax/Linkup company uses Nirvanix, which is their spin-off company, as their storage solution. If your files exist anywhere, it may be somewhere in the Nirvanix servers.<BR/><BR/>Everyone:<BR/><BR/>It's not the outcome I'd hoped, but some resolution has been achieved. So my blog on the topic will be discontinued. It will remain up for the time being for posterity, however, and may resurface if the company itself resurfaces under another name.<BR/><BR/>Luzo Orbit:<BR/><BR/>Thanks for providing 2 great forums for us to air our grievances!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-21027268446877707632008-07-09T15:08:00.000-07:002008-07-09T15:08:00.000-07:00I just wanted to apologize on behalf of our entire...I just wanted to apologize on behalf of our entire team for the demise of The Linkup. We started this company a year ago to prevent the closing of the Streamload service which was the desire of management after the split of Streamload into MediaMax and Nirvanix. If we hadn't the service would have been gone a long time ago. It started off on a bad note because, due to operator eror, while the company was still Streamload millions or files were deleted. Still we perservered. We built what I think is an excellent product. The problem is not the product but transferring files from MM to The Linkup. There was a 45% failure rate as we tried to upload files to the new product. Therefore we felt it was best to end this situation now. We could have pushed forward but felt that continuing out cry over lossed files would dog us forever. This would hamper sales in the future and prevent us from raising more capital. We didn't feel it was right to resume billing customers considering the massive loss of data. (Yes, PayPal was still sending us money for subscriptions but we stopped directly charging credit cards April 26th)<BR/>So as much as we'd like to continue present circumstances prevent it. <BR/><BR/>Again, my apologies, I wish you success in downloading your files.<BR/><BR/>Best Regards,<BR/><BR/>John HoodAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-89455723359975079822008-07-09T12:47:00.000-07:002008-07-09T12:47:00.000-07:00I'd been a Streamloader since 2002, and I loved th...I'd been a Streamloader since 2002, and I loved the service then despite it's occasional troubles. <BR/><BR/>I think the writing was on the wall with the disastrous transfer to MediaMax. I'm just surprised (and a little saddened) that it actually took so long to die.<BR/><BR/>I am sad to see it go, but really, those running the service (or failing to) brought this upon themselves.<BR/><BR/>I just feel sorry for those people who have lost irreplaceable documents, and for the Archive Keepers who have seen years of work wiped out in one fell swoop.<BR/><BR/>I was a part of one of those archive sites - although I didn't keep an archive myself I helped to contribute to it - and it's not a good feeling at all when it's all just gone like that.<BR/><BR/>So Long TLU - you won't be missed, but Streamload always will be.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-76704439592054668852008-07-09T12:17:00.000-07:002008-07-09T12:17:00.000-07:00I don't know how any body can be upset about this,...I don't know how any body can be upset about this, these people ripped off paying customers all over the place.<BR/><BR/>They got what was coming, simple as that.<BR/><BR/>They are despicable.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-48942597216281036252008-07-09T12:15:00.000-07:002008-07-09T12:15:00.000-07:00Does anyone have information on who owns this comp...Does anyone have information on who owns this company. What will happen to the servers. Any chance they might be bought by another storage company. <BR/><BR/>I called them and the line is disconnected.Unknownhttps://www.blogger.com/profile/08587125147618722859noreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-35072174946556387502008-07-09T12:14:00.000-07:002008-07-09T12:14:00.000-07:00Has anyone received any email notification that th...Has anyone received any email notification that they are closing down? I have not, so far.<BR/><BR/>However, I did actually receive a response from John Hood on July 3 regarding the files that don't belong to me in my account.McBhttps://www.blogger.com/profile/09467584872354770462noreply@blogger.comtag:blogger.com,1999:blog-7225445192563059899.post-24860958981336312792008-07-09T10:57:00.000-07:002008-07-09T10:57:00.000-07:00Despite the frustration, of recent times it's a sa...Despite the frustration, of recent times it's a sad day really.<BR/><BR/>Streamload/Mediamax/TheLinkUp RIPIcyhttps://www.blogger.com/profile/11377233487312385943noreply@blogger.com